Picking the Right EMR — Rehab Buyer’s Guide

RFP checklist (highlights)

Billing route: direct‑to‑payer support, contingency clearinghouse, claim scrubber quality
Documentation: AI note quality, manual flexibility, plan‑of‑care signing & auto‑fax
Scheduling: next‑available logic, visit limits, auth awareness
Flowsheets: adaptive guidance for techs/assistants; outcomes linkage
Payment: POS collection, statements, online links, ERA auto‑post
Interoperability: e‑fax, NPI import, address verification, payer enrollment
Security: role‑based access, audit logs, BAA and HIPAA‑conscious workflows

Tip: during demos, bring a real case and ask vendors to complete the full workflow—from intake call to posted ERA.